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Technical Support Members × Remember me Forgot Password? LoginLogin Not a Member? Become a Procard Member today. It’s free to Join! Register Now! Learn About PROCard /mqdefault.jpg LoginCopyright © 2016 Noritz America Corp. All rights Reserved. Term of Use & Privacy policy Forgot Your PasswordForgot Your Password * Please enter your Login ID or Procard ID Email My Password Cancel Join PROCard Today * First Name * Last Name * Dealer/Company Name * Email * Confirm Email * City * State Select Outside US/CANADA Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming - CANADA - Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon I have read and agree with the PROCard Policy Without a PROCard membership account, installations cannot be saved. Warranty registrations must be submitted within 4 weeks from the installation date to qualify. Read The PROCard PolicySubmit Cancel PROCard Terms of Use & Privacy Policy PROCard Policy The information below describes how Noritz manages your privacy with PROCard. To learn how Noritz manages your privacy on all noritz.com domains, read the Noritz Privacy Policy . IMPORTANT: PLEASE SEE OUR ARBITRATION AGREEMENT BELOW WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. This PROCARD MEMBER AGREEMENT (this "Agreement"), together with all of its amendments, modifications, changes, updates and additional terms and conditions, is a legal and binding agreement between you and Noritz America Corporation ("Noritz"), a California corporation (individually, the "Party" and collectively, the "Parties"), setting forth the terms and conditions for your use and participation of this Site and the PROCard Services as a PROCard Member with reference to the following facts (A) The Parties are parties to that certain PROCard Master Agreement that is posted on http://procard.noritz.com (the "PROCard Master Agreement"); (B) Noritz is a distributor of the Products (as defined in the PROCard Master Agreement) that require the PROCard Services (as defined in the PROCard Master Agreement) for the benefits of the Customers (as defined in the PROCard Master Agreement); (c) You are a plumbing-heating-cooling professional with valid business and contractor licenses, when and where applicable, to legally and professionally install, maintain, repair and service the Products; (d) Noritz desires to retain you, and you desire to be retained by Noritz, to perform the PROCard Services (as defined below) as an independent contractor, pursuant to the terms and conditions set forth in this Agreement and/or the PROCard Master Agreement. NOW, THEREFORE, in consideration of the above premises and of the mutual covenants and agreements contained herein, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by each of the Parties, the Parties hereby agree as follows: 1. Definitions. All definitions set forth in the PROCard Master Agreement are hereby incorporated into this Agreement as though fully set forth herein. All capitalized terms used in this agreement but not otherwise defined in the PROCard Master Agreement have the following meanings (i) "Basic PROCard Member" shall mean a PROCard Member who satisfies the corresponding requirements set forth in Section 2(i); (ii) "Factory Trained Service Representative" shall be a PROCard Member who satisfactory completes that certain certification program to be provided by Noritz; (iii) "Find an Installer Function" shall mean a certain web based search function posted on www.noritz.com/homeowners/services/find_an_installer/ that enables the homeowners to locate the PROCard Members in their vicinities; (iv) "Gold PROCard Member" shall mean a PROCard Member who satisfies the corresponding requirements set forth in Section 2(iii); (v) "Noritz University" shall mean those certain on-site trainings to be provided by Noritz’s certified trainers for the benefits of the PROCard Members. Noritz University will be made available at least monthly and comprised of (i) three (3) levels of classes for each of residential and commercial tankless Products; and (ii) two (2) levels of classes for boiler Products; (vi) "Online Training Program" shall be that certain web based training program for PROCard Members posted on http://procard.noritz.com/account/quiz/ ; (vii) "Platinum PROCard Member" shall mean a PROCard Member who satisfies the corresponding requirements set forth in Section 2(iv); (vii) "PROCard Member Promotions" shall mean certain promotions that you may wish to inform the Customers of in connection with the Find an Installer Function (i.e., discount, promotional services); (viii) "Silver PROCard Member" shall mean a PROCard Member who satisfies the corresponding requirements set forth in Section 2(ii). 2. PROCard Membership Tiers. You must provide contact information including but not limited to an e-mail address and valid business and contractors licenses properly issued by applicable governmental agencies in order to enroll in the PROCard Program. (i) Basic PROCard Membership. You are qualified as a Basic PROCard Member when you (a) enroll in the PROCard Program, and (b) complete the Online Training Program; (ii) Silver PROCard Membership. You are qualified as a Silver PROCard Member when you (a) enroll in the PROCard Program, and (b) complete at least one (1) training class at Noritz University while having at least 1 installation registered under your PROCard membership and maintaining at least 1 installation registered in a 12 month calendar year from the date of the first annual warranty registration; (iii) Gold PROCard Membership. You are qualified as a Gold PROCard Member when you (a) enroll in the PROCard Program, and (b) complete at least three (3) training classes at Noritz University while having at least 10 installations registered under your PROCard membership and maintaining at least 5 installations registered in a 12 month calendar year from the date of the first annual warranty registration; (vi) Platinum PROCard Membership. You are qualified as a Platinum PROCard Member when you (a) enroll in the PROCard Program, (b) complete at least three (3) unique classes at Noritz University, one class from each level: Beginner (R1, C1), Intermediate (R2, C2), and Advance (R3, C3) while having at least 25 installations registered under your PROCard membership and maintaining at least 10 installations in a 12 month calendar year from the date of the first annual warranty registration; (c) complete the Service Representative Training; and (d) obtain a certification as a Factory Trained Service Representative. 3. Engagement and Grant of License. After and only after being qualified as a PROCard Member, Noritz shall appoint you, and you shall accept such appointment from Noritz, as a PROCard Member to perform the PROCard Services as an independent contractor, pursuant to the terms and conditions set forth in this Agreement. Noritz hereby grants you a limited, non-exclusive, non-transferable and revocable sublicense under...